Payment Policy

This Payment Policy describes how payments are collected for services booked through Adventure Andaman. Prices are quoted in Indian Rupees (INR) unless stated otherwise.

1. Booking Confirmation

A booking is confirmed only after:

• Required advance payment is received and verified, and
• Written confirmation or vouchers are issued by Adventure Andaman.

Provisional holds, quotations, and unpaid enquiries are not guaranteed reservations. Hotels, ferries, and activities can sell out at any time.

2. Payment Methods

We may accept one or more of the following, depending on the booking channel:

• Online payments through our secure payment gateway (debit cards, credit cards, UPI, net banking, and other methods displayed at checkout)
• Bank transfer to our official company account (details shared on invoice only)
• Approved offline payment arrangements for select corporate or group bookings

Always pay only to official Adventure Andaman account details shared through verified email or invoice. We are not responsible for payments made to unauthorized third parties.

3. Advance Payment and Balance

Depending on the service and travel date:

• Full payment may be required at the time of booking, or
• A partial advance may be accepted with balance due before travel or on arrival, as stated in your confirmation.

Failure to pay the balance by the due date may result in cancellation without refund of any non-recoverable amounts already paid to suppliers.

4. Pricing and Revisions

Quoted prices are based on availability, season, and supplier rates at the time of quotation. Prices may change before payment is received due to:

• Ferry fare revisions
• Hotel rate changes
• Fuel or transport surcharges
• Government fees or taxes

You will be informed of any price change before final payment is processed. If you do not accept the revised price, you may cancel the unpaid booking without charge.

5. Failed, Declined, or Duplicate Payments

If a payment fails or is declined, the booking remains unconfirmed. Duplicate successful payments will be verified and refunded after reconciliation, minus any gateway charges where applicable.

6. Receipts and Invoices

Payment receipts and tax invoices are issued electronically to the email address provided at booking. Please verify billing details and traveller names before payment.

7. Third-Party Supplier Payments

Some components of your trip are paid by Adventure Andaman to independent suppliers on your behalf. You authorize us to make such payments from the amount you pay us, including ferry operators, hotels, activity centers, and transport providers.

8. Currency and International Cards

Transactions are processed in INR. If your card is billed in another currency, exchange rates and foreign transaction fees are determined by your bank or card issuer.