Privacy Policy

Adventure Andaman respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit adventureandaman.com, contact us, or make a booking.

1. Information We Collect

We may collect the following types of information:

• Contact details: Name, phone number, email address, and communication preferences.
• Booking details: Travel dates, itinerary choices, ferry routes, hotel preferences, activity selections, pickup locations, and special requests.
• Traveller information: Names, ages, gender where required by suppliers, ID numbers when needed for tickets or permits, and emergency contact details.
• Payment information: Transaction references and payment status. Card and UPI details are processed by payment gateway partners; we do not store full card numbers on our servers.
• Website usage data: IP address, browser type, pages visited, referral source, and cookies or similar technologies used for site functionality and analytics.

2. How We Use Your Information

We use personal information to:

• Respond to enquiries and provide quotations
• Confirm and manage bookings
• Share necessary details with hotels, ferry operators, activity providers, and transport partners to deliver your services
• Send booking confirmations, vouchers, payment links, and travel updates
• Provide customer support before, during, and after your trip
• Improve our website, services, and marketing effectiveness
• Meet record-keeping, accounting, and lawful business requirements

3. Sharing with Third Parties

We share information only as needed to operate your booking, including with:

• Hotels and resorts
• Ferry and boat operators
• Activity operators and dive centers
• Transport and cab vendors
• Payment gateway and banking partners
• Technology service providers that host or support our website and communication tools

We do not sell your personal information to unrelated third parties for their independent marketing.

4. Cookies and Analytics

Our website may use cookies and similar tools to remember preferences, maintain sessions, and understand how visitors use our pages. You can control cookies through your browser settings, though some site features may not work correctly if cookies are disabled.

5. Data Retention

We retain booking and contact records for as long as needed to provide services, resolve disputes, enforce agreements, and comply with business and tax record requirements. When data is no longer required, we take reasonable steps to delete or anonymize it.

6. Data Security

We use reasonable administrative and technical safeguards to protect information against unauthorized access, misuse, or loss. No online or offline system is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

You may request correction of inaccurate information or ask questions about how your data is used by contacting us through the details on our website. We may need to retain certain records even after a correction request where required for legal or accounting purposes.

8. Children

Our services are typically booked by adults. If you provide information about children for travel arrangements, you confirm that you are authorized to share that information for booking purposes.

9. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date.