Ferry & Weather Policy

Travel in the Andaman Islands depends heavily on sea conditions, weather, and port operations. This Ferry & Weather Policy explains how schedule changes and disruptions are handled for ferry bookings and related itinerary components arranged by Adventure Andaman.

1. Ferry Operations

Ferries between Port Blair, Havelock (Swaraj Dweep), Neil (Shaheed Dweep), and other islands are operated by independent ferry companies and authorities. Sailing times, vessel type, and routes may change without notice due to:

• Sea conditions and wave height
• Cyclones, monsoon weather, and reduced visibility
• Port authority or coast guard instructions
• Technical maintenance or crew availability
• Government restrictions or security requirements

Adventure Andaman does not operate ferries and cannot guarantee fixed departure or arrival times.

2. Schedule Changes and Vessel Substitution

Operators may reschedule sailings, combine routes, or substitute a different vessel class. Seat categories (economy, premium, etc.) may be adjusted based on availability. We will inform you as soon as reliable information is available and help with practical alternatives.

3. Weather and Force Majeure

Andaman weather can change quickly. Activities such as snorkeling, diving, boat rides, and even ferry sailings may be suspended for safety. During force majeure events—including cyclone warnings, heavy monsoon disruption, or natural disasters—itinerary changes, delays, or cancellations may be unavoidable.

Adventure Andaman is not liable for additional costs you incur for accommodation extensions, missed flights, or lost vacation time caused by weather or authority-mandated suspensions, except where specifically included in your package or recovered from suppliers.

4. Missed Connections

If a delayed or cancelled ferry causes you to miss a flight, hotel check-in window, or prepaid activity:

• Contact our support team immediately.
• We will attempt to rebook ferries, hotels, and activities where availability and supplier rules allow.
• Additional costs for rebooking, new tickets, or extended stays may be payable by you unless covered by your package terms or supplier refunds.

5. Refunds and Rebooking for Ferry Disruptions

When an operator cancels a sailing, refund or rebooking options depend on the operator's policy and the fare type purchased. Some tickets are non-refundable but may allow future credit. Adventure Andaman will process approved refunds according to our Refund Policy once funds are received or released by the operator.

6. Government Permissions and Island Access

Access to certain islands, beaches, tribal areas, or activities may require permits or may be restricted by government order. Changes in permissions can affect itineraries. We are not responsible for sites closed by authorities after booking, but we will suggest alternatives where possible.

7. Customer Responsibilities

• Arrive at the ferry terminal with sufficient buffer time before departure.
• Carry booking vouchers and valid ID for all passengers.
• Monitor communications from Adventure Andaman during monsoon season or when weather alerts are active.
• Follow safety instructions from ferry crew and port officials at all times.